Removing AIP's access and deleting your data
Business owners: disconnect an account
In AIP, open Settings → Connections and press Disconnect on the account. AIP deletes its access keys for that account at once and stops using it.
You can also remove AIP from the service itself:
| Service | Where |
|---|---|
| Facebook and Instagram | Facebook → Settings & privacy → Settings → Business integrations → AIP → Remove. For Instagram: Settings → Apps and websites. |
| WhatsApp Business | Meta Business Suite → Settings → Integrations / Connected apps → AIP → Remove. |
| myaccount.google.com/connections → AIP → Delete all connections. | |
| Notion | Notion → Settings → Connections → AIP → Disconnect. |
When you remove AIP on Facebook or Instagram, Meta tells AIP, and AIP deletes that account's access keys.
Deleting the information AIP holds
If you wrote to a business that uses AIP
Ask that business to delete your information; it can do so from AIP. You can also email support@makeleletech.com with the business's name and the platform you used (WhatsApp, Facebook or Instagram) and your name or number there. We pass your request to the business and confirm to you when it is done.
If you are a business owner
Email support@makeleletech.com from the address you use for AIP. We confirm your request, then delete your business's AIP data or return it to you first if you ask.
What is deleted, and what may remain
Messages, comments, profiles and other personal information are deleted from the business's AIP. A short record that a deletion was made, and information the law requires us to keep (for example payment records), may remain for the period the law sets. Copies in backups are removed when those backups expire.
How long it takes
We confirm requests within 7 days and complete them within 30 days.
Contact
MakeleleTech, Tanzania · support@makeleletech.com